Help & info

Contact Us

Questions about an order, a mini, wholesale or one of our Kickstarters? Email us at service@stonehavenmini.com and a real person on the Stonehaven team will get back to you.

Shipping times, returns and payment details are on our Shipping, Returns and Refunds and Payments pages.

Quick answers

The questions we hear most, answered before you hit send.

Do the minis come painted?

Every mini ships unpainted and ready for primer. The painted photos around the site are examples of what they can look like.

What scale are they?

They're 28mm scale, the usual size for D&D and Pathfinder tables. Most product pages list the mini's height and show it next to a human mini and a d20.

What are they made of?

Our pewter minis are lead-free pewter, cast in the USA. The bigger resin minis are made in the USA too.

Do they come with bases?

It depends on the mini. Each product page says whether a base comes in the pack and what size it is.

When will my order ship?

Most orders head out the next business day, with tracking. US orders of $25 or more ship free. The details are on our Shipping page.

Is there a deal for buying a whole party?

Yes. Add 4 or more single minis for 20% off, 8 or more for 25% off, and 12 or more for 30% off. It comes off in the cart automatically. Sets already come at a bundle price, so they sit this one out.

Do you sell gift cards?

Yes. The Gold Pieces gift card comes in $10, $25, $50 and $100, and it arrives by email.

Can my game store carry Stonehaven?

We'd love that. Fill out the form on our For Game Stores page and we'll be in touch about wholesale pricing.